You do your thing.
We’ll get the phone.
Meet Switchboard. It answers calls, books appointments and handles the everyday questions. So you can give the person in front of you your full attention.
Currently in private beta. Built for small businesses.
“Hi, could I book a physio appointment for Tuesday?”
“Of course. There’s a spot at 10:30 on Tuesday. Would that suit you?”
“That’s perfect, thank you.”
A little help for
the businesses we rely on.
- Clinics
- Salons
- Pharmacies
- Trades
- Local shops
- Ecommerce stores
Brief it like
a new team member.
You know your business. That’s all you need to bring. No code or call-flow diagrams required.
Let’s get you connected- 01
Tell it about your business.
Describe what you do and how you’d like calls handled. Write it in your own words, just as you’d brief a new receptionist.
- 02
Give it the details.
Add your website, price list and FAQs. Connect your booking system so it can find a time and make the appointment.
- 03
Make yourself a test call.
Try it in your browser, choose a local phone number, then go live when you’re ready. Forward your existing number to keep using it.
Australian phone numbers require a one-off business verification with the phone provider. Keeping your current number works by call forwarding.
Your systems.
Part of the conversation.
Connect your business APIs so your agents can do more than answer questions. Look up an order, check availability or create a booking in the systems you already use, while the caller is still on the line.
Tell us about your integration- API integrations
- Turn your HTTP endpoints into agent tools. Configure requests, parameters and authentication to work with your existing business logic.
- Tool calling, mid-conversation
- Choose the tools each agent can use. It fills in the details from the conversation, calls the API and uses the result to help the caller.
- A record of what happened
- Route tools through the gateway to keep API credentials on the platform and log each request, its outcome and how long it took.
Let’s take a few
calls off your hands.
We’re opening Switchboard to a few businesses at a time. Tell us a little about yours and we’ll be in touch about an invite.
- Verification codes are removed before storage.
- Finished conversations and activity logs can’t be edited.
- Workspace roles and two-step sign-in keep access in your hands.